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Home / Terms and conditions

Terms and conditions

By using our services you accept the following terms. We recommend reading them carefully before booking any service.

1. Acceptance of the terms

By accessing and using the Reyssi Travels website, you agree to comply with these terms and conditions. If you do not agree with any part of them, please do not use our services.

2. Bookings and payments

Bookings are subject to availability and confirmation by our suppliers. Full or partial payment must be made as agreed in the quote sent to you.

Reyssi Travels acts as an intermediary and is not responsible for last-minute changes made by external suppliers such as airlines, hotels or carriers. Any additional charge for changes will be notified before it is applied.

3. Cancellations and refunds

Cancellation policies vary depending on the tour package and the corresponding supplier. Specific details will be provided with the quote and before payment is made.

Reyssi Travels will charge an administrative fee on any applicable refund. No refunds will be issued for no-shows on the day of travel.

4. Liability

Reyssi Travels acts exclusively as an intermediary between the traveler and tourism service providers (airlines, hotels, operators, etc.). We are not responsible for delays, cancellations, losses or incidents beyond our direct control.

Travelers are responsible for holding the required documentation (valid passport, visas, etc.) for the selected destinations.

5. Intellectual property

All website content —including text, images, logos, graphics and design— is the property of Reyssi Travels or used under license. It may not be reproduced, distributed or modified without prior written authorization.

6. Contact

For any questions, clarifications or requests related to these terms, you can write to us at reservas@reyssitravels.com or contact us directly on WhatsApp. We'll be happy to help.

Reyssi Travels

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  • Mexico City, Mexico
National Tourism Registry No. 04090051209f · Travel agency · Valid until 07/01/2028
Registration certificate in Mexico's National Tourism Registry No. 04090051209f issued to Reyssi Travels, travel agency
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